At Sanjivani Healthcare, we aim to provide high-quality healthcare and wellness products. However, if you are not satisfied with your purchase, our Return & Refund Policy applies as follows:

1. Eligibility for Return

You can request a return if:

• The product is damaged
• The product is defective
• You received the wrong item
• The request is made within 7 days of delivery

2. Conditions for Return

The product must be:

• Unused
• In original packaging
• With original tags/labels
• Accompanied by the invoice or order confirmation
• We reserve the right to reject returns that do not meet these conditions.

3. Non-Returnable Items

Returns are NOT accepted for:

• Opened health or hygiene products
• Used items
• Customized products
• Products damaged by customer misuse

4. Refund Process

Once your return is approved:

• Refund will be processed within 5–7 business days
• The amount will be credited to your original payment method
• Shipping charges are non-refundable unless the product was defective or incorrect

5. How to Request a Return

Email us at:
📧 support@sanjivanihealthcare.co.in

Include:

• Order ID
• Reason for return
• Photos of the product (if damaged/defective)